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JetpayEmployee Portal: Login, Pay Stub & W-2

A plain-English guide to logging in to your Jetpay employee account, viewing or downloading your pay stub, and getting your Jetpay W-2 tax form.

Jetpay uses isolved for time, scheduling, and pay access.

Quick answer

To access your Jetpay pay information, log in to the Jetpay employee portal (isolved) with your employee ID and password. Your pay stubs are in the Pay or Payroll section, and your W-2 is under Tax Documents, available by January 31 each year. No portal access? Contact Jetpay HR or payroll to request copies.

Access your Jetpay employee portal

  1. Go to the official Jetpay employee portal (typically the isolved sign-in page). Always start from Jetpay's own site or a link your HR gave you, not a search ad.
  2. Enter your employee ID or username.
  3. Enter your password, then submit to sign in.
  4. Locked out? Use the "Forgot password" link on the login screen, or contact Jetpay HR to reset your account.

How to get your Jetpay pay stub

  1. Log in to the Jetpay employee portal.
  2. Open the Pay or Payroll section (sometimes labeled "Pay statements" or "Earnings").
  3. Select the pay period you need, then view or download the PDF.
  4. No portal access? Contact Jetpay HR or payroll and ask them to send your pay stub.

How to get your Jetpay W-2

Employers must furnish your W-2 by January 31 each year. To get your Jetpay W-2, sign in to the employee portal and open the Tax Documents (or Year-End) section, where the current and prior W-2 forms are usually posted.

If your W-2 is missing or you can no longer log in, contact Jetpay payroll to request a copy. As a last resort - if you still cannot get it - you can file IRS Form 4852 as a substitute for a missing W-2.

Stay safe

Only log in through the official Jetpay site. Never share your SSN, login, or password by email or text, and watch for phishing pages that copy the real portal.Jetpay will not ask for your full password over email.

Frequently asked questions

When will I get my Jetpay W-2?

Employers must furnish W-2 forms by January 31 each year, so your Jetpay W-2 for the prior tax year should be available - in the portal or by mail - by the end of January.

I lost my Jetpay pay stub - what can I do?

Log back in to the Jetpay employee portal and reprint it from the Pay or Payroll section, where past stubs are usually stored. If you no longer have access, ask Jetpay payroll or HR to resend it.

How do I reset my Jetpay employee portal password?

Use the "Forgot password" link on the portal login screen to reset by email or text. If you are locked out or the reset does not arrive, contact Jetpay HR or your IT help desk.

Can I still access pay stubs after leaving Jetpay?

Former employees often keep portal access for a limited time, then lose it. If you can no longer log in, request copies of your final pay stubs and W-2 directly from Jetpay payroll.

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